Terms and conditions

  • General information

Participating at Lysefjorden Adventure AS’s trips and activities is not associated with danger or high risks. However, accidents may arise and could inflict participants and/or participants equipment, like other low-risks aktivities. Lysefjorden Adventure AS has highly qualified guides, and bring necessary safety equipment at every trips and activities. Participating at Lysefjorden Adventure AS activities, participants are responsible for possible injuries on person or own equipment. Lysefjorden Adventure AS disclaim any liability and action for damages participants or relatives will promot against Lysefjorden Adventure AS, Lysefjorden Adventure AS’s guides or their collaborator.   

Participants are obligated to follow guidelines and instructions given by Lysefjorden Adventure ahead of any trip or during a trip by one of our guides. Participants are obligated to deal with those physical- or mental health and required equipment for trips, activities or arrangements. By participating at Lysefjorden Adventure AS’s trips, activities or arrangements, participant hereby confirm to be in good enough physical- and mental health to participate.

By forwarding to payment, you confirm to have read, understood and accepted the terms and conditions for participating at Lysefjorden Adventure AS’s trips, activities and arrangement.

 

  • Payment

Payment of Lysefjorden Adventure AS’s trips, activities or arrangement needs to be paid in advance by the current payment options.

Lysefjorden Adventure uses third party for handling payment, and is not in possession of personal information associated to payment, and will not be responsible for any defaults by third party.

Lysefjorden Adventure AS uses only acknowledged and safe payment methods.  

 

  • Cancellation done by you

By cancellation of trips, activities or arrangement 30 days before completion, 100% of your order will be refunded.

By cancellation of trips, activities or arrangement 15 days before completion, 50% of your order will be refunded.

By cancellation of trips, activities or arrangement 14 days or less before completion, 0% of your order will be refunded.

 

A cancellation fee at 250 NOK will be deducted from any refund.

Any expense related to booking of services by third party, will be charged participant and be deducted from any refund.

 

If a participant don’t show up at agreed time and place, Lysefjorden Adventure AS will consider this as cancellation from participant.

 

  • Cancellation done by Lysefjorden Adventure AS

If Lysefjorden Adventure AS have to canceling a trip, activity or arrangement, 100% of your order will be refunded.

 

If Lysefjorden Adventure AS have to canceling a trip, activity or arrangement due to conditions Lysefjorden Adventure AS don’t can prevail, for example weather conditions, natural disaster, accidents, strike or nearby causes, participants will get an offer for an alternative trip, activity or arrangement,  or complete the trip, activity or arrangement another time.

 

If Lysefjorden Adventure AS or one of our guides consider a participant can inflict his/her self or other participant for health- or injury risk, Lysefjorden Adventure AS will claim the right to canceling the trip, activity or arrangement for this person.

 

If Lysefjorden Adventure AS or one of our guides consider a participant to be unfit to participate or continue at the trip, activity or arrangement, Lysefjorden Adventure AS will consider it as breach of contract or cancellation done by the participant.

 

  • Insurance

Participants are self responsible to hold own travel- and cancellation insurance, and any additional insurance for participate to Lysefjorden Adventure AS’s trips, activities and arrangements.